Customer Feedback Classifier Agent

Customer Feedback Classifier

The Customer Feedback Classifier is an AI-powered tool designed to transform raw customer feedback data into actionable business insights. It analyzes your customer feedback CSV files and generates comprehensive, visually organized reports.

What This Agent Does: • Sentiment Analysis: Automatically categorizes feedback as positive, neutral, or negative beyond simple star ratings • Theme Detection: Identifies recurring topics and issues mentioned across customer comments • Priority Flagging: Highlights urgent issues needing immediate attention based on sentiment and severity • Product-Specific Insights: Groups and analyzes feedback by product to reveal specific strengths and weaknesses • Actionable Recommendations: Suggests concrete steps to address issues, categorized by implementation timeframe • Trend Identification: Spots emerging patterns and changing customer sentiments over time

How To Use It: • Upload your customer feedback CSV file containing ratings and comment text • The agent processes the data and generates a structured HTML report • Review the interactive dashboard showing sentiment distribution and key themes • Focus on high-priority items flagged for immediate action • Explore product-specific insights to guide targeted improvements • Implement the recommended action items to enhance customer satisfaction

This tool helps businesses close the feedback loop by transforming customer comments into a structured improvement roadmap, allowing you to prioritize efforts where they'll have the greatest impact on customer satisfaction and retention.