Is this a known issue with assistive tech?

When product teams are evaluating the feedback they get from assistive technology users, it is not always obvious what the root cause is. While many issues will be self-inflicted wounds, at times the assistive tech it's self will have known bugs & quirks. Give this agent the issue being reported and the assistive technology being used (currently set up for NVDA & JAWS Screen Readers) and it will search common sources of bug reports & feedback, reporting back if the problem is likely to be known issue with the AT its self.