Insurance FNOL Assistant

By @Agents4Ops

Customer Service, Operations

This AI assistant accelerates the First Notice of Loss (FNOL) process for insurance agencies, saving time while reducing claim denials and back-and-forth with carriers.

Simply forward or upload customer FNOL emails — the agent automatically extracts all critical claim details from the email body and attachments, checks for completeness against industry-standard FNOL templates, and produces a structured summary for your AMS or carrier portal.

What sets this agent apart: • Aligns with ACORD & carrier templates (e.g., AIG Property Loss FNOL) • Extracts and validates all key claim fields: – Policy Number – Insured Name – Incident Date – Incident Address – Incident Type & Damage Description – Reporter Contact Info – Attachments – Carrier Name • Scores submission quality (e.g., 6/10) and highlights missing fields that could delay or deny a claim • Outputs an internal-ready summary in clean HTML — easy to copy into your AMS or submit to a carrier • Built for CSRs handling unstructured, haphazard customer emails

Ideal for agencies looking to streamline inbound claims handling and reduce avoidable delays.

-- This agent is in active beta development and intended for limited demonstration use. For production deployments, workflow customization, or system integrations, contact Amit Saini ([email protected])

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