Knowledge Base Audit (Improve your Support Docs)
Customer Service
Want to ensure your knowledge base truly addresses your customers' needs? This AI agent conducts a comprehensive five-pillar assessment of your support documentation through the customer's perspective—identifying key strengths and highlighting opportunities for immediate improvement.
The audit examines content clarity, information architecture, solution effectiveness, knowledge completeness, and user experience to provide actionable insights for your support team.
1 credit per execution
354 tasks completed
- 5.00 (5 reviews)
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