Ticket2Insight – Customer Support Agent

Ticket2Insight is a workflow-based support intelligence agent that converts raw customer support tickets into structured decisions and actionable insights. It analyzes ticket content to: • Classify issue type and sentiment • Determine priority, SLA urgency, and escalation need • Flag potential customer churn risk • Recommend ticket ownership and response tone • Generate next best actions for support teams Designed for support agents and managers, Ticket2Insight helps teams triage tickets faster, respond consistently, and identify recurring support risks.

5.0/5

Manual

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Agent Tags

Customer Service, Operations, Other, Sales

Agent Author

@naseeramaan

Since: October 1, 2025

Followers: 1

Agents Built: 3

Avg Agent Rating: 5.00/5