Customer Feedback Classifier
The Customer Feedback Classifier is an AI-powered tool designed to transform raw customer feedback data into actionable business insights. It analyzes your customer feedback CSV files and generates comprehensive, visually organized reports.
What This Agent Does:
• Sentiment Analysis: Automatically categorizes feedback as positive, neutral, or negative beyond simple star ratings
• Theme Detection: Identifies recurring topics and issues mentioned across customer comments
• Priority Flagging: Highlights urgent issues needing immediate attention based on sentiment and severity
• Product-Specific Insights: Groups and analyzes feedback by product to reveal specific strengths and weaknesses
• Actionable Recommendations: Suggests concrete steps to address issues, categorized by implementation timeframe
• Trend Identification: Spots emerging patterns and changing customer sentiments over time
How To Use It:
• Upload your customer feedback CSV file containing ratings and comment text
• The agent processes the data and generates a structured HTML report
• Review the interactive dashboard showing sentiment distribution and key themes
• Focus on high-priority items flagged for immediate action
• Explore product-specific insights to guide targeted improvements
• Implement the recommended action items to enhance customer satisfaction
This tool helps businesses close the feedback loop by transforming customer comments into a structured improvement roadmap, allowing you to prioritize efforts where they'll have the greatest impact on customer satisfaction and retention.
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